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| Shipping & Returns |
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Shipping
We have a very simple and straightforward shipping system based on the price of the items to be delivered.
Under $74 - delivery $10
From $75 to $174 - delivery $15
From $175 to $399 - delivery $20
From $400 to $1499 - delivery $25
From $1500+ - delivery $30
(For some extremely large or heavy items - short blocks / gearboxes we will call to discuss the best method of delivery to suit your needs)
Currently we ship Australia wide and will deliver either by courier or Express Post Platinum services, whichever is the more efficient method.
For Victoria we offer a Flat Rate shipping of $10. You can also choose to collect your order in store. We do need ID - drivers licence/passport for online credit card orders collected in store.
For deliveries in the Melbourne Metro area we also offer a premium fast courier service. This premium fast courier service is typically between $25-50 but please contact us directly and we will quote you an exact figure. Typically orders placed prior to 2pm can be delivered same day.
We keep quite a large number of items in stock, or they are available locally and will be shipped within 2-3 days.
If an item is not in stock and not available locally from our distributors there may be up to a 2-3 week delay.
We also feature a number of custom built or non-locally delivered items on our store (usually noted at the bottom of an item's description) we will contact you with delivery times for these items.
Our aim is to get your products to you as fast as we possibly can.
Returns
We will not accept any returns without contacting our office first.
Only faulty or damaged parts may be returned. It is the responsibility of the purchaser to research and be sure you a buying the correct part. Incorrectly purchased parts cannot be returned.
We will replace or repair any faulty item at our descretion within 7 days of delivery. You must contact our office prior to returning any parts.
Many items come with their own factory warranties which we will also honour.
We will not warrant any items that we deem have been misused, altered, abused, not used for their original purpose or modified in anyway.
Some items may not be suitable or legal for road use and it up to the purchaser to check their local laws and regulations. Some items may also be detrimental to
the reliability or use of your vehicle without specialised tuning or fitment. Any information provided on the Tuspeed website is not warranted
by Tuspeed and is used at your own risk. Tuspeed will not be held responsible for any breakages, injuries or death from the inability, incorrect fitment or misuse of any product
featured on this website or purchased through the Tuspeed store.
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